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Google NewsNew York sets customer service standards for virtual currency entities  CointelegraphHow NICE is using AI to improve the online customer-service experience  Business InsiderDFS Superintendent Adrienne A. Harris Issues New Guidance Regarding Virtual Currency Customer Service ...  DFS.NY.govVirtual currency firms in New York will have to follow new customer service obligations, state's financial watchdog says  The BlockPower a More Personalized CX with Zero-and-First-Party Data  No JitterAmazon axes more than 100 customer service managers  FortuneMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftWhat Is Customer Service? Definition & Best Practices  ForbesRiverLink says customer service wait times are improving  WHAS11.com

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